Empowering 3,000 Frontline Employees with Microsoft’s Modern Work Solutions
Overview
A leading Indian securities and brokerage firm under the country’s largest banking conglomerate, is renowned for reliable, technology-driven investment solutions. With 3,000+ frontline employees serving as the primary client touchpoint, the company delivers personalized advisory services, seamless trade execution, and exceptional customer support.
The Challenges
Legacy On-Premises Exchange Server: Reliance on an outdated on-premises Exchange environment caused high maintenance costs, increased administrative effort, and frequent operational inefficiencies, limiting scalability and flexibility.
Complex Remote Workforce Management: Managing remote users securely and efficiently became increasingly complex, with challenges in access control, authentication, and system monitoring, heightening the risk of security breaches.
Weak Security Policy Implementation: Inadequate deployment of security policies for Windows endpoints and mobile devices left the organization vulnerable to cyber threats, data breaches, and regulatory non-compliance.
The Solution
Office 365 Migration: Transitioned the email infrastructure from on-premises Exchange to Office 365, enabling cloud-based email, improved scalability, and advanced collaboration features.
Enhanced Security with Defender for Office 365: Implemented Defender policies to safeguard emails, documents, and collaboration tools against phishing, malware, and advanced threats.
Unified Device Management via Microsoft Intune: Deployed comprehensive mobile and Windows device management, ensuring secure resource access and compliance.
Azure Active Directory P1 Integration: Enabled robust access control, SSO, and zero-trust enrollment for improved identity and application security.
Windows Endpoint Security Policies: Applied BitLocker encryption, Windows Hello for Business, and endpoint management policies to strengthen data protection and authentication.
Azure Information Protection (AIP): Secured Office 365, Teams, and SharePoint with data classification, encryption, and rights management for enhanced information security.
Benefits
Strengthened Security and Compliance: Migrating to Office 365 combined with a robust Microsoft security framework fortified the company’s defenses against cyber threats and data breaches, while ensuring regulatory compliance across all endpoints and applications.
Optimized Productivity and IT Efficiency: Microsoft Intune and Windows Autopilot simplified device provisioning, management, and updates, reducing IT workload and enabling employees to operate more efficiently with minimal downtime.
Cost Savings and Tangible ROI: Moving to cloud-based services eliminated substantial infrastructure and maintenance costs, while centralized management via Intune and Azure AD P1 maximized resource utilization, delivering a clear and measurable return on investment.
Business Impact
| Criteria | Before | After |
| Security Posture | Vulnerable | Enhanced |
| Operational Efficiency | Inefficient | Streamlined |
| Compliance | At Risk | Strengthened |
| IT Costs | High | Significantly Reduced |